Joe Crawford

Joe Crawford holds the role of Senior Director of Professional Services at Glassbox, where his extensive expertise shines in crafting transformative solutions for organizations seeking profound insights into their customers’ digital journeys. With a remarkable career spanning over two decades, Joe has been at the forefront of designing and implementing cutting-edge enterprise digital experience monitoring solutions, serving some of the world’s largest financial institutions.

Recognized as an influential figure within the customer experience analytics landscape, Joe has graced numerous conferences as a keynote speaker and panelist, consistently contributing to industry-wide discussions. At Glassbox, his pivotal role revolves around delivering strategic guidance and innovative architectural solutions for clients in the areas of customer experience management, data extraction, and data visualization.