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Relative Insight is an AI-powered customer intelligence platform, that seamlessly connects to your unstructured data sources, delivering automated analysis, actionable insights and bespoke reporting.
The platform combines AI-powered natural language processing with advanced comparative linguistics to help organizations derive business intelligence from CSAT, NPS and other avenues of customer feedback.
The tool’s unique comparative methodology quantifies which topics, words and phrases are prevalent, helping you understand what different customer segments are saying — and why.
Relative Insight enables brands, agencies and other organizations to derive an enhanced contextual understanding of their customers’ needs and wider industry trends.