Unlock the Exclusive Conference Brochure

Explore the agenda, speakers, and strategies redefining marketing in financial services.

Get the full picture of what makes DMFS Canada the premier event for financial marketing leaders. This brochure reveals the agenda, speaker lineup, key themes, and networking opportunities designed to help you benchmark, connect, and lead in a rapidly evolving, AI-driven landscape.

"A great summit with valuable insights, thought-provoking discussions, and excellent networking opportunities."

"CXFS brings together top minds in the industry to explore important and highly relevant topics. Be there to be part of it."

"CXS ’25 was excellent. It was specifically tailored to CX in financial services, with highly relevant and current topics."

"The event is always packed with insightful sessions while remaining intimate enough to foster real connections, conversations, and shared learning."

"It was great to hear how like-minded professionals are tackling challenges affecting both customers and financial institutions."

"A great summit with valuable insights, thought-provoking discussions, and excellent networking opportunities."

"CXFS brings together top minds in the industry to explore important and highly relevant topics. Be there to be part of it."

"CXS ’25 was excellent. It was specifically tailored to CX in financial services, with highly relevant and current topics."

"The event is always packed with insightful sessions while remaining intimate enough to foster real connections, conversations, and shared learning."

"It was great to hear how like-minded professionals are tackling challenges affecting both customers and financial institutions."

What’s Inside the Brochure

A complete breakdown of the experience designed for senior CX leaders.

AI & CX insights
Insight-rich agenda covering AI, omnichannel journeys, personalization, and customer trust

Top industry speakers
Industry-leading speakers from top banks, insurers, and fintech innovators

Peer networking
Curated networking opportunities including roundtables and peer discussions

ROI-driven case studies
Real-world case studies focused on ROI, retention, and customer-centric growth

Where Customer Experience Leaders Level Up

A sharper lens on innovation, leadership, and competitive advantage.

Premium experience
Premium event experience with curated networking sessions and executive-level interactions

Trusted event
Trusted event series with a strong track record in financial services

CX deep dives
Deep-dive sessions tackling real CX challenges and transformation strategies

Elite CX community
High-impact community of decision-makers shaping the future of CX

300+

ATTENDEES

40+

TOP CX IN FINANCIAL SERVICES SPEAKERS

20+

Hours of Cutting-Edge Content

10+

Hours of Networking Opportunities

300+

ATTENDEES

40+

TOP CX IN FINANCIAL SERVICES SPEAKERS

20+

Hours of Cutting-Edge Content

10+

Hours of Networking Opportunities

Featured Speakers

NETWORK WITH THE TOP CX IN FINANCIAL SERVICES LEADERS