Duration 28min 14sec

Bridge the Gap Between Marketing & Experience | Session Recording

In this insightful discussion, Brittany Wilson, Director of Marketing at Haven Tree Group, shares expert strategies for aligning marketing and customer experience. Key highlights include: the critical intersection of marketing and CX, strategies for effective communication between teams, measuring success through customer satisfaction, real-world examples of successful marketing and CX integration and more!

Learn how to:
– Create seamless brand experiences
– Improve customer loyalty
– Leverage customer feedback effectively
– Break down departmental silos

#CustomerExperience #Marketing #BusinessStrategy #CustomerLoyalty


Speaker

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Brittany Wilson

Haven Tree Group

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