Duration 28min 14sec
Bridge the Gap Between Marketing & Experience | Session Recording
In this insightful discussion, Brittany Wilson, Director of Marketing at Haven Tree Group, shares expert strategies for aligning marketing and customer experience. Key highlights include: the critical intersection of marketing and CX, strategies for effective communication between teams, measuring success through customer satisfaction, real-world examples of successful marketing and CX integration and more!
Learn how to:
– Create seamless brand experiences
– Improve customer loyalty
– Leverage customer feedback effectively
– Break down departmental silos
#CustomerExperience #Marketing #BusinessStrategy #CustomerLoyalty
Speaker
Brittany Wilson
Haven Tree Group