Join Sue McDonald and Sandeep Choudhury as they dive deep into the evolving world of financial services, exploring how technology, data, and human connection intersect to create exceptional customer experiences. Key highlights include defining “phygital”, how branches are thriving in a digital age, customer-centric strategies and more!

Learn about:
-Hybrid Customer Experience
– Employee-Centered Service
– Strategic Data Utilization
– AI as an Enabler

Want more? Join us at the Customer Experience Strategies Summit
Join us May 28-29, 2025 in Toronto, ON 👉 https://strategyinstitute.swoogo.com/customerexperiencecanada2025