Director, Product Management, Modern Work & Contact Centre Practices

Bell

John Rocca

Director, Product Management, Modern Work & Contact Centre Practices

Bell

ABOUT JOHN


John leads the Contact Centre and Modern Work practices at Bell, responsible for strategy, product management, revenue and profit management, and business development.  His team leads and manages Bell’s leading AI-powered enterprise solutions that assist large and medium sized enterprises in modernizing their employee experiences (EX) and customer experiences (CX). With over 25 years in the technology sector, John has held various leadership roles in product management, strategy, business development, and engineering.