With over four decades of experience in information systems and digital transformation, José Israel Castro is a seasoned expert in identity management and banking technology.
His expertise spans electronic banking, operational efficiency, and digital innovation, making him a trusted voice in the evolution of secure, inclusive, and fraud-free digital ecosystems. As Senior Identity Solutions Manager at Facephi, he supports clients across global markets in implementing advanced biometric and digital identity solutions that align with the most demanding regulatory frameworks.
His background includes a Bachelor’s degree in Computer Science, a Master’s in Functional Management from the Pontificia Universidad Católica Madre y Maestra, and a postgraduate qualification in Leadership and Digital Transformation from the Academy for Digital Business Leadership (London, UK).
Day 1: Sep 18, 2025
2:00 pm
INDUSTRY EXPERT: THE HIDDEN TECHNOLOGY POWERING FRICTIONLESS BANKING
Redefining Customer Experience to Build Trust and Security
While customers enjoy fast, intuitive digital experiences, there’s a complex orchestration behind the scenes ensuring they’re safe.
This session unveils how Facephi integrates behavioral biometrics, passive liveness, and identity orchestration to deliver seamless yet secure customer journeys.
Learn how this invisible layer of intelligence is redefining customer experience in Financial Services —enhancing satisfaction, reducing friction, and reinforcing trust in every step of the process – from onboarding to authentication.
Day 2: Sep 19, 2025
