Madhu Dhandapani

Associate Vice President, Digital Customer Onboarding Technology

TD Bank

ABOUT MADHU

Madhu Dhandapani is an Associate Vice President – Digital Customer Onboarding Technology at TD Bank, with over 20 years of experience leading large-scale digital, data, and technology transformations across financial services, insurance, and telecommunications. Passionate about customer-centric innovation, Madhu as a global technology leader envisioned and steered digital experiences that simplify complex customer journeys and turn technology innovation into meaningful impact for millions of customers.

SESSION

9:00 am

How Financial Institutions Can Scale Personalization, Trust, and Engagement Across Digital and Assisted Channels

Financial institutions today must deliver consistent, intuitive, and personalized experiences across every touchpoint from mobile apps…

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